About stealing of money from bank card you will be informed by SMS

Since the 1st of January 2014 the amendments to the Federal law «On the National Payment System» have entered into force, which can seem at first sight revolutionary in the sphere of protection of electronic payment instruments, first of all of bank cards.

Now a bank is obliged to inform its client about each transaction with the use of the card by notifying him/her accordingly (most prevalent practice – mobile SMS). At the same time some problems of practical character are appearing: whom will the burden of tariffs of mobile phone operators for notifications delivery lay on; it is not clear enough yet, how will be messages delivered if a person has changed the phone number, removed to another region, gone abroad to relax and in similar cases.

The other novation is that in case the funds will be used unknown to the owner (for example, in case of the loss) or without her/his consent, the client is obliged to inform the bank, which has issued the card, about it within one day of notification of account transactions and not later.

After it the credit organization is obliged to reimburse to the cardholder all sum, which was withdrawn without his/her knowledge. Besides that, if a bank has not informed the client about illegal transactions, then in this case the sum will be also reimbursed, no matter when a person has found out the cash shortages.

It should seem the idea of provision of information on transactions via electronic payment instruments and recovery of losses from fraudulent transactions must ensure maximal their owners, also the fact should be taken into account that the traditional notes and coins are being replaced step by step now. However, for the stolen funds will be reimbursed by the bank, the client is obliged to prove that these transactions were made illegal and unknown to her/him. How will be the «proving» process go, the lawmaker has not prescribed. We’ll hope that with the course of time the banking community will create all by itself this mechanism, which will be unified enough and understandable for everyone.